ABSTRACT
This research work is based on the effect of Deregulation
of telecommunication Industry in Nigeria In 1992
through the promulgation of Nigeria communication commission (NCC) Decree
No. 75 of 1992 introducing private participation in the provision of
telecommunication service in Nigeria thus ending the state owned (NITEL)
monopoly of the sector and ushering in competition.
The objectives of the research project is to examine low
Deregulation in expected to enhance efficiency of the Telecommunication
industry in Nigeria in two ways.
First is through the curtailment of the inefficiency that
arises as result of regulation and isolation of forms from actual and potential
competition.
Secondly rents accruing to rent seeking group benefiting
from regulation would be dissipated by a mere competitive market environment.
The objective were
addressed by asking relevant question in the questionnaires and formulating
various relevant hypotheses in line with the set objective the data collected were analyzed using
simple % and frequency distributing the hypotheses were tested by using
chi-square statistical method.
The
research finding shows that most of the NITEL staff are experienced graduate.
It also indicates that deregulation of the telecommunication sector will
improve the organization performance, motivation, profit and competitive market
environment.
It
was recommended that, in order for Nigeria to be able to boost their bargaining
position there are a number of factor that need to be taken into account.
As
technology advance and there is greater convergence of telecommunication
computer networking and broadcasting services and industries developing
countries that are attempting to liberalize their market will be faced with
newer, more powerful competitor. It is important to understand the underlying
meaning of the convergence. If linearization is undertaken to enhance the
infrastructural capacity provided by the telecommunication sector as is more often
the case than not tem unless there is a strong regulation framework and
technical and financial assistance, the incumbent operator may not be able to
compete successfully in the market.
The
rapid and phenomenal growth of the internet and mobile data service have
created new channel for distribution of content (voice, data and video).
Finally
the falling cost of technology and its rapid pace of change means constantly
having to keep up to date and having an efficient decision making structure to
adapt to these changes and take advantage of new technologies.
TABLE OF CONTENTS
Cover
page
Certification
Dedication
Acknowledgement
Abstract
Table
of contents
CHAPTER
ONE
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1.0
Background of Study
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1.1
Significance of the Study
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1.2
Statement of Problem
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1.3
Aims and Objectives
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1.4
Statement of Hypothesis
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1.5
Research Methodology
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1.6
Scope and Limitation of Study
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1.7
Plan of the Study
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References
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CHAPTIER
TWO
Literature
Review and Conceptual Framework
2.1 Introduction
2.2 Post Colonial Era
2.2.1 The 1960s
2.3 The 1970s
2.3.1 The 1970-75 Plan Period
2.3.2 The 1975-80 Plan Period
2.4 The 1980s
2.5 The Present
2.5.1 The Existing Network
2.6 Extent of Current Services
2.6.1 Maritime Services
2.6.2 International Services
2.6.3 Scope of National Service
2.6.4 Cellular Telephone
2.7 Institutional Structure
2.7.1 Management Structure of Nitel
2.8 Telecommunication Regulation
2.9 Telecommunications Financing
2.10 Manufacturing
2.11 Trends in Technology Adoption
2.12
Regional and Continental Collaboration
2.13
Pattern of Traffic between Nigeria and
Other Countries
2.14 Process
of Change
2.15
Future Trend
2.16 Benefits
from Telecommunication Liberalization
2.17 Potential cost of Trade Liberalization
2.18
Challenges faced by Developing Countries
in Liberalization
of
Telecom
2.19 The
Structure of the Nigerian Telecommunication Industry
2.20 The
Reforms Undertaken in Nitel
References
CHAPTER
THREE
Research
Methodology and Analytical Framework
3.1 Research
Design
3.2
Research Hypothesis
3.3 Population
and Sample of Study
3.4
Sample Size
3.5
Questionnaire Design and Administration
3.6
Source of Data
3.7
Data Analysis Instrument
3.8
Significance test of Statistical
Analysis
3.9
Choice of Statistical Analysis
References
CHAPTER FOUR
Data
Analysis and presentation
4.1
Introduction
4.2
Response Analysis
4.3
Analysis of Data According to Research
Question
4.3.1
Management level of Respondents
4.3.2
Sex Distribution of Respondents
4.3.3
Marital Status
4.3.4 Age Group
4.3.5
Educational Background
4.3.6
Working Experience in Nitel
4.3.7 Working
Experience in Telecommunication Industry
4.3.8
Do you mean what Deregulation means?
4.3.9
Is there need for Deregulation
4.3.10
Would Deregulation affect Nation's Security?
4.3.11
Is the cost of owning each of the means of Communication
Expensive
in Nigeria?
4.3.12 Is the Bill Paid Monthly
Exorbitant?
4.3.13 Is the Tariff Paid High
4.3.14 Is there Low call Completion Rate?
4.3.15 Is there Congestion in Network?
4.3.16 The Deregulation of the Industry
does not Influence
Efficiency
of the Industry Negatively
4.3.17 Deregulation does not Discourage
Competition
4.3.18 Deregulation does not Exploitation
of Consumers
4.4 Analysis
of Data According to Tests of Hypothesis
4.4.1 Test
of Hypothesis
References
CHAPTER
FIVE
Summary,
Conclusion and Recommendations
5.1
Summary
5.2 Conclusion
5.3
Recommendation
Bibliography
CHAPTER ONE
INTRODUCTION
1.0 BACKGROUND OF
STUDY
At the end of the Uruguay Round of Negotiation in 1994, 63 countries
had made commitments to open up their telecommunications markets. On February 5
1997, an agreement
was signed by 69 countries (the Basic Telecommunications Agreement, BTA), under
the WTO to progressively open up their te1ecom markets to foreign investment
and competition and to abide by a common set of rules and to ensure fair play.
The agreement was supposed to have reduced the cost of international calls by
as much as 80% and was a
major break-through because the countries involved accounted for 92% of the
global telecom revenues. The areas covered under the agreement include all
basic telecom services including voice, data, fax, radio and satellite - based
services. More than forty countries made reference to or included in their
commitments, the reference paper on regulatory principles, a framework document
for regulating the dominant carrier in each country, obliging them to give new
entrants access to the established network at non-discriminatory prices. While
new entrants would rely on established networks initially, there would be no
barriers to entry. Time scales for implementation were different from different
countries depending on how developed they were.
In addition, there is an annex on telecommunications and a
references paper that talk about the te1ecom sector. The Annex on
telecommunication is of particular significance for electronic commerce and was
drafted during the Uruguay Round by negotiators realizing that, despite Article
VIII, telecom service providers were In a unique position in having the
potential to undermine commitments undertaken In schedule In any service sector in which
telecommunications were essential to doing business. The Annex defends all
users of telecommunications services.
Article IV of the GATS seeks to increase participation by
developing countries in services. It is applicable to publicly available basic
networks and services regardless of whether these arc supplied" by a
monopoly or through competition. It requires governments to ensure that other
members' suppliers are afforded reasonable and non discriminatory access to and
use of public telecom transport networks and services for the supply of
services include in it's schedule The reference paper on telecommunication is
was to ensure competition in the supply of telecom services.
The telecommunications industry in Nigeria witnessed the
deregulation of telecommunications services in 1992 through the promulgation of
Nigerian Communication Commission (NCC) Decree, No. 75 of 1992, introducing
private participation in the provision of telecommunications services in
Nigeria, thus ending the state-owned NITEL's monopoly of the sector and ushering
in competition.
Deregulation is expected to enhance efficiency in
two ways. First is through the curtailment of the inefficiency that arises as a
result of regulation and isolation of firms from actual and potential
competition. Secondly, rents accruing to rent-seeking groups benefiting from
regulation would be dissipated by a more competitive market environment. While
much has been written about the experience of developed economies with
deregulation and privatization of public utilities (Oniki et al, 1992; Imai, 1994; Wellenius and
Stern, 1994), there have been
few studies on the experience of developing countries especially those in
Africa.
In the main, this study examines the impetus for reform,
what happened in the wake of commercialization and deregulation, and the
changes in the economic environment. The
telecommunication sector is the most rapidly growing and technologically
dynamic sector and the pressure to move t he sector out or it's traditional public utility monopoly status is being
exerted all over the world and is ultimately irresistible.
1.1
SIGNIFICANCE OF THE STUDY
Telecommunications infrastructure lies at the heart of the
information economy. Countries lacking modern telecommunications infrastructure
cannot compete effectively in the global economy. Until the early 1980s, the
telecommunications sector was viewed as the quintessential public utility.
Economies of scale, combined with political sensitivity, created large entry
barriers and externalities, beginning from the 1980s, however, policy makers
gradually began to recognize that telecommunications systems are as essential infrastructure
for economic development. As the economy broadens and becomes critically
dependent on vastly expanded flows of information, telecommunications acquires
strategic importance for economic growth and development. Rapid innovations in
telecommunications and information technology arc lowering costs, creating new services and changing U1C cost structure of many industries. Driven by
unrelenting technological and market forces, telecommunications has become one
of the world's most dynamic sectors Wellenius
and Stern, 1994; Saunders et al,
1994).
In response to the need to overcome persistent shortfall in telecommunications
investments and performance, telecommunications restructuring has assumed a global dimension
and the wave of telecommunication reforms
that began in the 1980s in a few highly developed economies quickly
spread to several developing countries. By 1993, major
reforms had been undertaken in at least 15 developing
counties and a comparable number were In preparation [Wellenius and Stern,
1994). The impact of these new policy initiatives has been profound, hut if the new
pragmatism in telecommunications policy is to succeed, policy initiatives will
need to be broadened and deepened.
1.2 STATEMENT OF
PROBLEM
Prior to commercialization, NITEL operated as a very inefficient.
monopoly grappling with lack of clear policy direction, counter productive
bureaucratic red tape and a myriad of other problems. These problems led to sub-optimal performance in all spheres
of its 'operations, from inadequate infrastructure to very low quality
customers services, Up to 1991, access to telephone services was limited to
about 20% of the population and area of coverage. As
at December 1991, there were about 450,000 direct exchange lines giving an
average penetration level of about 1 line per 250 inhabitants as against
international telecommunications union recommendation of 1 line per 100 persons
for developing nations. There were over 500,000
waiting applicants nationwide, while telex subscriber
figures stood at 7,985.
These figures reflects poor capacity utilization since
installed telephone and telex capacities were over 500,000 and 15,000
respectively. The quality of services was also poor and constant congestion of
switching equipment led to long dial tone delays and very low call completion
rates. On average, the call completion rates for local, long distance and
incoming international calls were as low as 40, 40 and 45 respectively, as
against the expected 60 and 50% for local and international calls (Nwafor,
1997).
Furthermore, an efficient billing system was lacking and
in fact it was suspected that about 20%) of subscribes did not receive bills,
while only 7% of amounts generated were being collected. These factors culminated in consistent. operating losses and low returns
on investment as showed in it's audited
accounts, which recorded persistent losses.
1.3
AIMS AND OBJECTIVES
The main objective of the study IS to ascertain the
quantitative and qualitative evidence concerning the efficiency and welfare
improving effects of deregulation of the
telecommunications sector in Nigeria. the specific
objectives of the study are:
·
To analyse the production structure
of Nigerian telecommunications and estimate the total factor productivity
growth.
·
To decompose total
factor productivity growth into scale
economies and deregulation effects with a view to estimating efficiency
gains due to deregulation.
·
To assess the regulatory changes in the sector in the wake of commercialization.
·
To analyse the
options for evolving a viable telecommunications sector in Nigeria.
1.4
STATEMENT OF HYPOTHESIS
HYPOTHESIS
1
Ho: The deregulation of the telecommunication
industry does not significantly influence the efficiency of the industry
negatively.
HI: The
deregulation of the telecommunication industry does significantly influence the
efficiency of the industry negatively.
HYPOTHESIS
2
Ho: The
deregulation of telecommunication industry does not discourage competition.
H1: The deregulation of telecommunication industry docs
discourage competition.
HYPOTHESIS
3
H0: The
deregulation of telecommunication industry does not result to exploitation of
consumers.
HI: The
deregulation of telecommunication industry does results to exploitation of
consumers.
1.5
RESEARCH METHODOLOGY
Data to be used in this study would be secondary and
partly primary data. Primary
data will be derived from questionnaires, while tile secondary data would
constitute publications from the Nigerian
communications commission (NCC), the ministry of communications and also unpublished write-ups.
The qualitative data
analysis will he through chi-square technique to evaluate the desirability of deregulation in the telecommunication industry in Nigeria.
.
1.6
SCOPE AND LIMITATION OF STUDY
Since it's inception a little over a century ago,
Nigeria's telecommunications system has progressed through various stages of
development from the primitive communications equipment in it's colonial days
to "the enormous variety of technologies available today. The process of
Nigeria's telecommunications development and its progress, problems and prospects are
examined and discussed from it's emergence to the expansion and
modernizat.ion efforts of the 1990s.
This research work will be limited in coverage to the Nigerian telecommunications
limited (NITEL). The business environment
will include the employees, customers, competitors, the regulatory
body etc. the research work will endeavour to make both the descriptive and
empirical analysis of the desirability of deregulation In the telecommunication
industry with special emphasis being placed on NITEL.
1.7 PLAN OF THE STUDY
Chapter one will give a background of the study, it also
contains the objectives, significance of the study as well as the scope and
limitations of the study.
Chapter two which is the literature review and conceptual
framework would review a conceptualization of issues relating to the study.
Chapter three would show the research methodology used in
the study.
Chapter four would show the presentation and analysis of
data here, results of research findings will be analyzed, interpreted and
summarized."
Chapter five will include summary of findings, which will
lead naturally to it's conclusion. The conclusion will thus be used as basis
for making recommendations regarding the use of the information provided by the
study.
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