ABSTRACT
This study examines Management
Information System in Bank Performance with reference to Union Bank Plc, it
analyze general concern for every organization in recent times most especially
because of the role it plays in the acquisition of skilled and knowledge
required by employees in the performance of their job for the adierement of
organizational effectiveness and it entails the provision of necessary
information to individual managers in an organization in order to improve their
productivity and efficiency in the attainment of the overall objectives of the
organization, which are profitability, market standard, employees satisfaction
and social responsibility. The data were collected to check the reliability,
validity and accuracy in the process and table constructed for the
respondents. Chi-square method was used
and the statistical tables were constructed and tabulated to show respondent
background such as level of education. Percentage and absolute are also used
for construction of this research essay. ,”45 questionnaires were administered
to the workers of Union Bank Nigeria Plc, using chi-square to test the research
hypothesis. The findings revealed that companies should establish a record
keeping system tailored to maintain its management information. It therefore
recommend that the use of the management information system in investment
appraisal, prospective investor, merger and acquisition, valuation of business,
company tax computation and finally on employee and business valuation
evaluation.
TABLE
OF CONTENTS
Contents Pages
Title page i
Certification ii
Dedication iii
Acknowledgement iv
Abstract v
Table of
Contents vi
CHAPTER ONE: INTRODUCTION
1.1 Background of the Study 1
1.2 Statement of Problem 2
1.3 Research Questions 2
1.4 Objectives of the Study 3
1.6 Significance of Study 4
1.7 Scope and Limitations of the Study 5
1.8 Definition of Terms 6
CHAPTER TWO: LITERATURE
REVIEW
2.1 Introduction 8
2.2 Current Literature Review 10
2.3 Sub Systems of Management
Information System (MIS) 12
2.4 Information Systems 15
2.5
Management
Function and Need Information 16
2.6 Mis Advantages to an
Organization 18
2.7 Function and Value of Information 18
2.8 Management Information System and
Organization
Structure 20
2.9 Information Technology and Bank Performance 23
2.10 Technology 26
2.11 Information Technology and Banking Sector 30
2.12 The Nature of Planning and Control for Decision
Making 34
2.13 System Theory and Concept 36
2.14 Historical Background of the Bank 39
References 41
CHAPTER THREE: RESEARCH
METHODOLOGY
3.0 Introduction 43
3.1 Research
Design 43
3.2 Population of
Study 45
3.3 Simple and
Simple Techniques 45
3.4 Method of Data
Collection 46
3.5 Validity and
Reliability of Research Test 47
3.6 Scope and
Limitations 48
References
49
CHAPTER FOUR: PERSENTATION
AND ANALYSIS OF DATA
4.1 Introduction 50
4.2 Presentation and Data Analysis 50
4.3 Presentation Analysis of Data According to
Test of
Hypotheses
64
4.4 Discussion of Findings 68
CHAPTER
FIVE: SUMMARY, CONCLUSION AND
RECOMMENDATION
5.1 Summary of Findings 70
5.2 Conclusion 71
5.3 Recommendation 72
Bibliography
75
Questionnaire
76
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
Organizations
are involved in one form of data collection and processing which vary
considerably in size and in structure. It is common expression nowadays to talk
of proving solution to business problem. It must be noted that organizational
problem are not the same as mathematical problems requiring set of equation
with unique solutions. Instead, proving solution to organizational problem
refers to the method reducing the burden of a task or avoiding calamity or
destruction likely to place as a result of certain difficulties encountered by
the organization are provided planned and operated. The reason is that business
problems are closely linked with the need for the information necessary to
control the organization activities.
Therefore,
the aim of this project to undertake a critical study of the assessment of
management information system that is capable of providing solution to the
various problems of business organization,
to ensure effective control, planned and decision making for its
activities.
1.2 STATEMENT OF PROBLEM
The researcher is disturbed by
various problems faced by shareholders in an organization. Some of the problems
include:
-
Suppression
of information of middle management
-
Weakness and opportunities of the management technology system
in the organization
-
The factors effecting the type of
information required.
-
Identification of the appreciate
information.
-
Non
compliance with laid down banking procedure
-
Incomplete
records
1.3 RESEARCH QUESTIONS
In the process of the research
the under listed question has designed to focused and they are:
i What
types of control can we put in place archive he impact of management
information system in banking industry?
ii What forms of internal controls do we need in management
information system department for proper assessment?
iii Is the corrective measures are in place to appraise the performance of various section and
sub-sections in management information system department.
iv What forms of recommendations do we need to achieve adequate
decision making in management information department.
v What
types of measure are needed for the efficiency of various methods used to
source for data. Indecision making to enhance adequate planning and control?
1.4 PURPOSE OF THE STUDY
The
purpose of this study is to provide necessary information in individual
management in an organization in order to improve their degree of efficiency
and effectiveness in the attainment of the overall objectives of the
organization:
i.
To examine the profitability of
management information system in baking industry
ii.
To improve market standard
productivity innovation.
iii.
To improve employees satisfaction and
social responsibility.
iv.
To have proper understanding of how to
management a business
v.
To examine factors affecting the type
of information required.
1.5 RESEARCH HYPOTHESIS
The
research hypothesis that would be tested in this project are:
i H0: There
is no significant relationship between effective decision making by the
management, and adequate supply of information in the organization.
H1:
There is significant relationship between effective decision making by the
management, and adequate supply of information in the organization.
ii H0:
Management information system does not facilitate and enhance decision making
in an organization to improve productivity and performance.
Hi:
Management information system facilitates and enhances decision making in an
organization to improve productivity and performance.
1.6 SIGNIFICANCE OF STUDY
The
study is relevant to the growth of management information system in a bank
performance the research findings will help individual managers and firms to
understand the relationship between management information and bank
performance. Thereby shedding light on how quality infrastructure can enhance
decision making and all other aspect that have a bearing in an organization
capacity and ability to implement its strategies and achieve performance.
The
project examines management information system in banking industry, revising
the review need and importance of management information system in relation to
decision in an organization. The study will look at the nature and scope of
information management and its system, examing the weakness and opportunities,
threat and strength in the organization.
1.7 SCOPE AND LIMITATION OF THE STUDY
The
scope of the study give a general view of management information system in the worth
of decision making and how management information system affect the decision
making of every organization..
The
limitation of the study may be as a result of the retrieval of questionnaire to
be distribute out to the respondents the time factor is also a limitation to
the study as in period of writing the research project and also the study could
be limited through financial resources; in the case of the study the following
constraint were experienced:
a.
Financial constraints
b.
Time constraints
1.8 DEFINITION OF TERMS
Data:
This is the row facts and figures pertaining to the day to day activity of an
organization.
Information:
This represents data that has been processed; it is also data that have been
interpreted understood by the recipient of the message.
Planning:
This is decision taken before one takes an action. It is an attempt at coping
with uncertainties by thinking what, how and when future course of action would
be taken.
Management Information System:
This entails the provision of necessary information or report to individuals;
managers in an organization in order improve their degree of efficiency and
effectiveness.
Information System:
This refers to a set of information connected or inter-dependent, so as to form
a complex part in an orderly arrangement according to some plan.
Information Technology:
This is the contribution of science and technology towards effective and
efficient production and dissemination of information to the user accurately
and timely.
Management Report:
The information produced for management and the utilization to another.
Controlling:
This is the comparison if actual performance with plan in order to take
necessary corrective measures.
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