Abstract
This
project is designed to investigate leadership styles and its impact on
organizational performance. The objective of this study is to determine whether
workers are satisfied with his/her boss leadership style and if it leads to
effective performance. In carrying out this study, the primary and secondary
sources of data were employed. The primary source of data was questionnaire
while the secondary data were textbooks, journal and the internet. The simple
random sampling method was used to select respondents for the study and the
simple percentage and chi-square were used in analyzing and testing the
validity of data presented. It was found out among others from this study that
there is a positive relationship between employee’s satisfaction and leadership
styles that encourages employee’s participation in decision making in the
organization. Based on the findings, it was therefore concluded that the
leadership styles employed by leader will determine the performance of the
employees. Based on the findings and conclusion of the study, it was therefore
recommended among others that organization should create opportunity for
workers training and development and leaders should show equity and fairness in
dealing with employee.
TABLE OF
CONTENTS
Title
Page i
Certification ii
Dedication iii
Acknowledgement
iv
Abstract v
Chapter One: Introduction
1.1 Background to the Study 1
1.2 Statement of the Research Problems 2
1.3 Research Questions 3
1.4 Research Hypotheses 4
1.5 Purpose pf the Study 5
1.6 Scope of the Study 5
1.7 Significance of the Study 6
1.8 Limitation of the Study 7
1.9 Definition of Terms
Chapter
Two: Literature Review
2.1 Introduction to the Study 8
2.2 Qualities of a good Leader 8
2.3 Leadership Sources of Power 10
2.4 Various Theories of Leadership 11
2.5 Leadership Style 16
2.6 Effect of Leadership on Employees Performance 17
2.7 Summary of the Chapter 19
Chapter
Three: Research Methodology
3.1 Introduction
21
3.2 Research
Design 21
3.3 Population
of the Study 21
3.4 Sample/Sampling
Techniques 22
3.5 Instrument
of Data Collection 22
3.6 Method of
Data Collection 23
3.7 Method of
Data Analysis 23
Chapter
Four: Data Presentation, Analysis, Interpretation and Discussion
4.1 Presentation of Data 25
4.2 Analysis of Data 26
4.3 Test of Hypothesis/Interpretation of Data 38
4.4 Discussion of Findings 48
Chapter
Five: Summary, Conclusion and Recommendations
5.1 Summary 51
5.2 Conclusion 52
5.3 Recommendations 52
References 54
Appendices 56
CHAPTER ONE
INTRODUCTION
1.1
BACKGROUND TO THE STUDY
Guinness Nigeria Plc, a
subsidiary of the prestigious Diageo Plc, of the United
Kingdom, was incorporated in 1967 with the building of a
brewery in Ikeja the heart of Lagos.
The brewery was the first outside Ireland
and Britain.
Other breweries were later opened over time in 1974, the Benin City brewery was established and Ogha
brewery in 1982.
Leadership style as an
aspect of management is very vital for the success of any organization. The
quality of leadership can affect the behavior of the subordinates toward the
achievement of the organization’s objectives. This is so because it is the leaders
that carry out the planning, directing, coordinating and controlling of all
activities in the organization in order to ensure that goals and objectives are
achieved. Thus, when subordinates see their leaders in bad light, such
perception will affect their performance and if the subordinates are satisfied
with leader’s style, they will be effective in their duties.
It is in view of the
above that the researcher chose this topic which investigates the impact of
leadership style on organization performance through the survey of Guinness
Nigeria Plc, Benin City.
1.2
STATEMENT OF RESEARCH PROBLEM
Workers in an
organization have some needs to satisfy and the way they are made to satisfy
these needs in the work place can affect the performance of the workers leadership
of an organization is sometimes blind to certain things that induce the
objectives of the organization. The style of leadership adopted by the leaders
can greatly affect the performance of workers, especially in such leadership
style, helps the subordinate in achieving their objective in the organization.
Thus, the leadership
style of satisfaction with the leadership styles of his boss in meeting his
needs can have impact on his performance in the organization.
However, leaders find
it difficult to postulate their kind of styles to the workers and the
organization in order to increase their organizational performance. Also, the
rate of illiteracy also hinder the organizational performance.
1.3
RESEARCH QUESTIONS
The following questions
are relevant for proper understanding of the study.
i.
Does a worker’s
satisfaction with his/her boss leadership style lead to effective performance?
ii.
How can
leadership style geared towards the needs of employees motivate them to
perform?
iii.
Does worker
perception of their leader fairness leads to higher performance?
iv.
Does leadership
style that allows workers to participate in the decision affecting them
motivate them to higher performance?
1.4
RESEARCH HYPOTHESES
Hypothesis
I
Ho: A worker’s satisfaction with his/her boss leadership
style will not lead to effective performance.
Hi: A worker’s satisfaction with his/her boss leadership
style will lead to effective performance.
Hypothesis II
Ho: Leadership geared towards the needs of employees
will not motivate them to perform.
Hi: Leadership geared towards the needs of employees
will motivate them to perform.
Hypothesis III
Ho: Workers perception of their leadership
fairness in dealing with subordinates will not lead to higher performance.
Hi: Workers perception of their leadership
fairness in dealing with subordinates will lead to higher performance.
Hypothesis IV
Ho: Leadership style that allow workers to participate
in decision affecting them will not lead them to higher performance.
Hi: Leadership style that allow workers to participate
in decision affecting them will lead them to higher performance.
1.5
PURPOSE OF THE STUDY
The study is aimed at
attaining the following purposes:
1.
To ascertain
whether a particular style of leadership motivates workers to perform better.
2.
To find out how
leadership has affected subordinates performance in an organization.
3.
To determine if
there is any relationship between leadership and worker’s performance in an
organization.
1.6
SCOPE OF THE STUDY
This study is limited
to Guinness Nigeria Plc, Benin City.
Respondents are expected to be drawn from the different categories of worker in
all the departments in the organization. Issues covered in this study are the
theories of leadership, types of leadership and the effect of leadership on
worker’s performance.
1.7
SIGNIFICANCE OF THE STUDY
This study will enable
the leadership of Guinness Nigeria Plc to see the impact which leadership style
has on their employees or subordinates.
It will help the
leaders to have a better understanding of their employees and know the best
leadership style to adopt in order to effectively influence or motivate their
subordinates.
This work will also be
of importance to other organization especially those having problems with leadership.
They can draw lessons from the recommendation of this study to enhance the
qualities of their leaders.
This research work will
also be of relevance to individuals most especially students in the field of
business studies as it will enlighten them on how to become efficient leaders.
Lastly, it is of great
significant to the researcher because it has broadened his knowledge on the
importance of leadership in an organization.
1.8
LIMITATIONS OF THE STUDY
The following
constraints were encountered in this study.
1.
Lack of Current and Reliable Data: This was as a result of respondents withholding
information because they are not willing to disclose organization’s strategy.
2.
Lack of Access to Organization’s Document and
Employees: It was not easy task to
seek the views of employees in this busy schedules and getting access to
document.
1.9 Definition of Terms
i. Organization:
A structured process in which
people interact to attain an objective.
ii. Satisfaction:
This are the contentment or pleasure a worker drives from his work.
iii. Leader:
A person who influence and direct the affairs of others.
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