CONDITIONS OF SERVICE COMPLIANCE BY GOVERNMENT AS DETERMINANTS OF TEACHERS’ JOB PERFORMANCE IN PUBLIC SECONDARY SCHOOLS IN SOUTH EAST, NIGERIA

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ABSTRACT


The study investigated conditions of service compliance by government as determinants of teachers’ job performance in public secondary schools in South East, Nigeria. The research design of the study was a correlational design. Six research questions and six hypotheses were answered and tested for the study. The population for the study was 87, 570 persons while the sample size was 624 respondents.  Two sets of questionnaires were developed by the researcher to guide the study. The first questionnaire titled: Government Compliance Questionnaire (GCQ) with 23 items. While the second is titled Teachers’ Job Performance Questionnaire (TJPQ) with 18 items. The instruments were face validated by three experts, one from Measurement and Evaluation and two from the Department of Educational Management, all from Michael Okpara University of Agriculture, Umudike. The data generated through the pilot testing of the instrument were analyzed using Pearson Product Moment Correlation (PPMC) coefficient. The correlation coefficient obtained were 0.82(GCQ) and 0.85(TJPQ) respectively which indicated that the instruments were highly reliable for the study. The data were collected by the researcher and six research assistants within 2 weeks and 3 days. Six hundred and twenty-four copies of the instruments were administered but 611 were retrieved from the respondents giving 97.92% retrieval rate. Data were analyzed using linear regression to answer research questions and test hypotheses 1 to 5 respectively. Mean was used to answer research question 6 and z-test Analysis was used to test hypothesis 6 at 0.05 levels of significance. Findings revealed that government prompt payment of salary as a condition of service to a very high significant extent determines teachers’ job performance in public secondary schools, payment of leave allowance as a condition of service to a very high significant extent determines teachers’ job performance in public secondary schools, provision of adequate school climate as a condition of service to a high significant extent determines teachers’ job performance in public secondary schools, regular teachers training programme as a condition of service to a very high significant extent determines teachers’ job performance in public secondary schools, provision of fringe benefits as a condition of service to a low non-significant extent determines teachers’ job performance in public secondary schools and there are 4 components of teachers’ job performance in public secondary schools namely lesson preparation, lesson presentation, students evaluation and classroom management. Some of the recommendations made among others include that Government through the Ministry of Education should pay teachers their salary promptly so as to enhance their job performance for students benefit and achievement of the curriculum objectives; the school administrators should always approve the payment of leave allowance to teachers to motivate them for increased performance of their profession.






TABLE OF CONTENTS

 

Cover page                                                                                                      i

Title page                                                                                                        ii

 Declaration                                                                                                     iii                     Certification                                                                                                               iv                                              

Acknowledgements                                                                                        v

Table of Contents                                                                                           vii

List of Tables                                                                                                  ix

List of Figures                                                                                                 x

Abstract                                                                                                          xi                                       

CHAPTER 1: INTRODUCTION                                                               1

1.1 Background to the Study                                                                         1

1.2 Statement of the Problem                                                                         9

1.3 Purpose of the Study                                                                                11

1.4 Research Questions                                                                                   11

1.5 Hypotheses                                                                                               12

1.6 Significance of the Study                                                                                     13

1.7 Scope of the Study                                                                                   14

 

CHAPTER 2: REVIEW OF RELATED LITERATURE                      16          

2.1        Conceptual Framework                                                                       16

2.1.1    Concept of conditions of service                                                        16

        2.1. 2   Teachers conditions of service                                                            17

2.1.3    Components of teachers’ conditions service                                      18

2.1.3.1 Salary as a component of teachers’ condition of service                    18

2.1.3.2 Leave as a component of teachers’ condition of service                    22

2.1.3.3 School climate as a component of teachers’ condition of service      23

2.1.3.4 Fringe benefit as a component of teachers’ condition of

            Service                                                                                                27

 

2.1.3.5 Teachers training programme as a component of

            Teachers condition of service                                                 30

 

2.1.4        Concept of compliance                                                                       49

2.1.5    Government compliance                                                                     50

2.1.6    Concept of teachers                                                                            51

2.1.6.1 Characteristics of a teacher                                                                 52

2.1.6.2 Teachers job                                                                                        56

2.1.7    Performance                                                                                        59

2.1.7.1 Teacher’s job performance                                                                  62

2.1.7.2 Components of teachers job performance                                          69

2.1.7.3  Actual teaching –learning activities                                                    71

2.2       Theoretical Framework                                                                       81

2.2.1    Victor Vroom expectancy theory (1964)                                            81

2.2.2    Fredrick Herzberg  two factor theory (1956)                                     85

2.3       Empirical Studies                                                                                86

2.4       Summary of Literature Review                                                          89

CHAPTER 3: METHODOLOGY                                                             91

3.1       Design of the Study                                                                            91

3.2       Area of Study                                                                                    92

3.3       Population of the study                                                                      93

3.4       Sample and Sampling Techniques                                                      94

3.5       Instrument for Data Collection                                                          94

3.6       Validation of the Instrument                                                                          95

3.7       Reliability of the Instrument                                                               96

3.8       Method of Data Collection                                                                96

3.9       Method of Data Analyses                                                                   97

CHAPTER 4: RESULTS AND DISCUSION                                          99

4.1       Result                                                                                                  99

4.2       Summary of Findings of the Study                                                    107

4.3       Discussion of the Findings                                                                 108

 

CHAPTER 5: SUMMARY, CONCLUSION AND RECOMMENDATIONS                                                                                     112

5.1       Summary                                                                                             112

5.2       Conclusion                                                                                         114

5.3       Recommendations                                                                              115

5.4       Educational Implications of the Study                                               117

5.5       Limitation of the Study                                                                      118

5.6       Suggestions for Further Study                                                            119

             References                                                                                         111

            Appendices                                                                                         121

 

 

 

 

 

 

 

 

 

LIST OF TABLES

                                                                                                            Pages

1:        Linear regression model of government

prompt payment of salary and teachers’ job

performance in secondary schools                                                      99

 

2:         Linear regression model of government prompt

payment of salary and teachers’ job performance

 in secondary schools                                                                          100     

3:         Linear regression model of payment of leave

 allowance as a condition of service and teachers’

job performance in secondary schools                                                100

 

.4:        Linear regression model of payment of leave

allowance as a condition of service and teachers’

 job performance in secondary schools                                               101

 

5:         Linear regression model of provision of school

climate as a condition of service and teachers’

 job performance in secondary schools                                               102

 

6:         Linear regression model of provision of

adequate school climate as a condition of

service and teachers’ job performance

 in secondary schools                                                                          102

 

7:         Linear regression model of regular teachers

training programme as a condition of service and

teachers’ job performance in secondary schools                                 103

 

8:         Linear regression model of regular teachers training

programme as a condition of service and teachers’

job performance in secondary schools                                                103

 

9:         Linear regression model of provision of fringe

benefits as a condition of service and teachers’ job

performance in secondary schools                                                      104

 

10:       Linear regression model of provision of fringe

benefits as a condition of service and teachers’

job performance in secondary schools                                                105

 

11:       Mean and standard deviation of the components

of teachers’ job  performance in public secondary

schools                                                                                    105

 

12        Z-test analysis of the mean rating of teachers

            and principals on the components of teachers’

             job performance in public secondary schools                        106

LIST OF FIGURES

Fig. 1: Vroom’s theory of expectancy conceptual model

            (Henk Thierry, 1996)                                                                          84

 

 

 


 

 

 

CHAPTER 1

INTRODUCTION


1.1               BACKGROUND TO THE STUDY

Education can be seen professionally as mainly a function of making available the wisdom of the past and present, so that the youth (student) may be mentally, physically and socially equipped to solve the problems of the society; hence emergence of formal education. Formal education therefore, is that form of education that takes place in an institution usually known as a school. Education is basic and obvious process by which skills, knowledge and attitudes are acquired for improving personal competencies and seeking better opportunities (Obunadike, 2015). Education equally, is an asset preparations for a life change agent and a means to a useful end (Okebukola, 2009). Descriptively, education is viewed as the actions through which human beings attempt to produce lasting improvements in the structure of the psychic disposition of others to retain components they consider positive or to prevent the formation of disposition they consider negative (Dimba, 2015)

This form of education viewed by (Okereke, 2014), usually has several levels amongst which are secondary education. In Nigeria and any other place in the world secondary education traditionally, is mainly found after the first stage of formal education. Secondary education is therefore a form of education given to children beyond the elementary grades; provided by a high school or college preparatory school. It is aimed at preparing the individual for useful living within the society and for higher education (Federal Republic of Nigeria, (FRN), 2013).  Edeh (2012) observed that secondary education cycle lasts for a period of six years. It is organized into junior and senior stages. Junior secondary education which is three years of both academic and pre-vocational training is aimed at developing in the students manipulative skills, otherwise known as manual dexterity, inventiveness, respect for dignity of labour and above all health attitude towards things technical. At the end of this the students will be examined based on the Junior Secondary School Certificate Examination (JSSCE) (F.R.N. 2013).

Therefore, senior secondary education, being the next stage after the junior secondary education is usually the period in time every student tend to departmentalize or select subjects based on area of interest or inclination, after which students take the senior secondary school certificate examinations (SSCE). Interestingly, the success of students in these examinations depends largely on the inputs of teachers. This is why the horse that muzzles the corn must not be neglected because the teacher is at the centre of all the implementation of any education policy and programme.

A teacher is someone whose job is to teach especially in a school, or one who teaches.  Teachers are group of individuals trained specifically to increase the intellectual abilities and skills in children, youth and adults to enable them develop health attitudes and have a peaceful living with other people (Modebelu, 2013) . Essentially, teachers are important human resource in the secondary education circles as they are the pivot on which the educational processes hinge. Teachers can influence the outcome of teaching and learning positively or negatively because they can manipulate and influence the quality of education when it comes to the effectuation of curriculum and educational policies. Teachers support, observe and take note of the progress of their students in the class and at the same time prepares lessons in accordance with national objectives, with the view of securing a healthy culture of learning. Urevbu (2009) stressed that a teacher is a triangular all round person in the field of intellectual, moral and professional dispositions. More so, Slater (2001) opined that teacher is a person who merely instructs others or helps other persons to acquire a skill or training. Therefore, teachers create  some noticeable and desirable changes in the behavior of their students thereby enhancing the latter’s knowledge which will influence their everyday living. Ogundele (2000) stated that education is the greatest hope of a man and as such teachers when adequately provided with conditions of service become essential resources for running the education system. A teacher therefore, is a person whose profession, or whose talent, is the ability to impart knowledge, practical skill, or understanding.

Conditions of service is that part of an employment statement that sets out the duties, responsibilities, hours of work, salary, leave and other privileges to be enjoyed by persons employed (Zymelman, 2009). Conditions of service connote all the motivational factors that are put in place for an employee to work effectively and efficiently, hence the more favourable conditions of service are, the higher the public presentation of the employee (Nwangwu, 2008). Teachers’ conditions of service as opined by (Williams, 2003), refers to the situation or the environment provided for teachers to render their services efficiently. These can be in monetary or non-monetary form. For the purpose of this study, teachers’ condition of service can as well be depicted  as those motivational indices employer and employee agree upon for a job, otherwise known as employee and employer job expectations.

These employees expectations encompass salaries, leave allowances, adequate school climate, regular programme trainings, fringe benefits and so on. These explain why Aghenta (2011) observed that non-compliance with the conditions of service for teachers is a factor responsible for job instability, poor performance, low productivity, lackadaisical and non-challant attitude of teachers. The level to which teaching-learning activities would be effectively done depends on the conditions of service compliance by education stakeholders (Orlando, 2014).

A Schedule, is an established format that bases pay on objective factors  such as experience and education. Kolapo (2014) observed that salary schedule is a statement of policy on remuneration upon which the salary of any teacher is determined, in accordance to his and her qualifications. The qualifications usually used are personal qualification, career, promotion, length of  stay on the job until the individual is out of service. Other qualifications could be sex, marital status, number of dependants, grade level taught, and so on. This explains why the broadly used teacher salary schedule is the unified or single salary schedule. Therefore, salary payment is a form of remuneration which is paid to a worker or staff by the end of every month. These salaries of workers are usually expressed in annual terms although it is usually broken-down into twelve months of the year and paid on a monthly basis. (Stuckberger, 2016).

In the same way, leave is also the teachers’ conditions of services that generally depicts the period from 1st January to 31st December of the same calendar year. Leave is the authorized absence of a teacher from duty for a specified period (Federal Republic of Nigeria Service Rules, 2006). Therefore, leave is a vacation enjoyed by a teacher to be absent from work without any statutory consequence. A leave is the amount of hours or days employees of an organization are allowed to be absent from their employment position within a years’ time without penalization. (Clement, 2014). Better put, this-off is paid by the company and employees are allowed to request the time for any reasons they wish to be off from work. These types of leaves encompasses annual leave, proportionate leave, deferred leave, casual leave, study leave with pay, leave for cultural and sporting activities, leave to take part in trade union activities, and so on  (The Revised Education Laws of Anambra State of Nigeria, 1991)

 Adequacy of school climate is a prerequisite condition of service that emphasizes good teaching and learning environment. Solomon (2011) argued that an adequate school climate includes all structures and facilities put on the school ground. These encompass physical equipment and facilities, instructional materials, aesthetic school site and buildings among others. Emetalor (2015) reported that the use of instructional facilities enhances the process of teaching and learning which leads to positive interactions within the learning environment. James (1994) in the same way opined that school physical facilities are the essential materials that must be put in place, so that the objectives of the school can be adequately accomplished. In other words the availability of these facilities determines to a larger degree the prime of instruction  and productivity of the teachers in the school.

Fringe benefit is a condition of service for teachers that emphasizes reductions in expenses that have direct financial weight on a teacher. Fringe benefit can also be defined as those non-monetary compensations employers give to employees when certain demands are reached. Therefore, for teachers, fringe profit is a way of recruiting and retaining teaching staff. According to Federal Republic of Nigeria (Fringe Benefit guide 2010), fringe benefits is a form of pay including  transport facilitates, allowances, compensations, insurances and so on and receiving property, services, cash or cash equivalent in addition to stated pay (salary), for the performance of services. Therefore, fringe benefits also includes health and medical  benefits which help to increase the degree at which a teacher will carry out his or her work effectively.

Regular training programme for teachers is a critical area of teachers condition of service that is considered vital for the effective performance of teachers activities and as such growth of both the educational organization and the learner. Succinctly put, these advancements come in form of grooming and improvement. Ijeoma, (2010) reported that training of teachers is educating teachers on how to do their works and helping them to acquire the intellectual abilities and skills they need to become effective in their job. Modebelu (2016) asserted that there are various types of training which teachers can undergo and they include; on the job training, simulation training, corporative training and computer-based training. The whole essence is to increase teachers’ productivity and job performance. Morale is the building of skills and knowledge of teachers so as to face challenges in their teaching profession, with the whole aim of advancing the job to enhance performance, and ensure reduction in error amongst others (Modebelu, 2016).

Also, Performance involves display of knowledge, ability or skills by individuals. Mgbonyebi (2016) defined the term “Performance” as involving the nature of accomplishment in carrying out a task. Rush (1998) views it as actual accomplishment as distinguished from potential ability. Therefore performance can be good or bad depending on how the individual displays the relevant skills in relation to the demand of a task or what is tested.

Job performance has been defined by various scholars and researchers. Generally, it is seen as the modus operandi a staff in an organization uses to perform the duties given to him or expected of him to realize organizational goals and objectives. Newton (2004) defined job performance as the extent to which an individual employee carries out a particular role or responsibility given to him in accordance with some specified standards. It could also be defined as the ability to combine technically the rightful behavior towards the achievement of organizational goals and objectives (Claire, 2009). Meindl (2005) argued that job performance is determined by the workers level of active  participation in  the daily works  of the organization.

In the school system, teachers’ job performance could be seen as the duties performed by a teacher at any point time in the school gearing towards achieving the daily school and classroom objectives, and also to  the entire educational goals and objectives  (Baker, 1996). Also teachers’ job performance means the behavior of a teacher which changes differently with the change in surrounding environment, in such a way that when a particular task is assigned to a teacher, he or she successfully takes action to carry out that task (Vincent, 2011). Therefore as in any other organization, teachers’ job performance could either be described as low, moderate, or high depending on the extent of his commitment to work in order to achieve policy standards. These policy standards provide the employee with specific performance expectations for each major duty. Hence they are observable behaviours and actions which explain how the job is to be done plus the result that are expected for satisfactory job (Rensselear Polytechnic Institute of Human Resources (RPIHR), 2009).

However, for the purpose of this discourse, the view of Agwu (2005) on teachers job performance indices will be adopted which include teachers lesson plan preparation, presentation, classroom management and evaluation of students. Furthermore, elements of teachers’ job performance which are the parameters upon which teachers’ job effectiveness is measured encompasses the task performance which consists of teaching effectiveness, students’ academic achievements, teacher-student interaction and teaching values. Contextual performance include occupational morality, job dedication, cooperation with other teachers and finally is the adaptive performance with its dimensions which includes include ability to handle emergencies, creativity, problem solving ability (Cai and Lin, 2006). From the foregoing, one can easily deduce that these teachers job performance will be greatly achieved in its entirety especially with government strict adherence to the afore-mentioned conditions of service.

On the contrary, teachers’ poor job efforts in public secondary schools in South East, Nigeria appears to be evident in poor academic performance of students in public examinations. It therefore provides a veritable need to investigate the extent to which compliance to Conditions of Service by Government determines teachers’ job performance in public secondary schools in South East, Nigeria. It is on the basis of this claim that teachers and principals serve as respondents to this study to either justify or annul this claim.

Moreover, studies have been conducted on the effect of motivation on teachers’ job performance. For instance, Thomas (2015) found out that the performance of teachers were adequate inspite of the fact that motivation was inadequate. However, the study could not establish the link between conditions of service compliance by government and teachers job performance. Moreover, a study carried out by Okenwa (2012), on factors affecting the motivation of teachers in higher education. His study established that lecturers’ motivations in higher institutions were influenced by their culture, social context and organizational climate.  One important gap in this study is that none of the studies considered conditions of service compliance by government as a veritable tool to determine teachers job performance hence the present study will fill this gap.


1.2       STATEMENT OF THE PROBLEM

Teaching and learning situation in a school seem to be a function of the atmosphere of the school, and so conditions of service of the teacher is therefore a unique factor of a school. It therefore means that teachers in schools are employed as agents of government to mould the habits, interest and attitude of students and to transmit the social norms, cultures, values and traditions from generation to generation. For some time now, there seem to be a breached contractual agreement between the teachers on one hand and the government. Teachers’ poor job performance in secondary schools seems to influence their instructional delivery, classroom management, students evaluation and the overall academic performance of students in external examinations. The above ugly school situation could be due to total absence or inadequate levels of compliance to teachers conditions of service. Government as the sole proprietor of public secondary schools is responsible for the execution of the conditions of service geared towards optimum teachers’ job performance.

Government’s non-compliance with the conditions of service is presumed to be placed at the zenith of teachers’ poor performance in secondary schools. It is also presumed to be a factor responsible for job instability, low productivity, lackadaisical and non-challant attitudes of teachers. This situation has negatively affected on the school to the extent that students loiter the streets during school hours, perform poorly in public examinations and involve themselves in acts of indiscipline inside and outside the school environment. Some teachers shifted the blame to government’s non-compliance with the conditions of service being responsible for students’ poor academic performance.

It is imperative, therefore, that this allegation be investigated by maybe providing answers to the following questions: Is it true that government does not comply with the conditions of service for teachers? Does government inability to comply to teachers conditions of service determine teachers job performance? Is there a relationship between compliance to teachers conditions of service and teachers job performance in public secondary schools? The problem of the study therefore put in a question form is, to what extent do governments’ compliance with conditions of service determine teachers job performance in public secondary schools in South East, Nigeria.


1.3    PURPOSE OF THE STUDY

This study examined the extent conditions of service compliance by government determines teachers’ job performance in public secondary schools in South East, Nigeria. The specific objectives are to:

1.      determine the extent prompt payment of salary determines teachers’ job performance  in public secondary schools.

2.      find out the extent payment of leave allowance determines teachers’ job performance in public secondary schools.

3.      ascertain the extent the provision of school climate determines teachers’ job performance in public secondary schools.

4.      ascertain the extent regular teachers training programmes determines teachers’ job performance in public secondary schools.

5.      ascertain  the extent the provision of fringe benefits determines teachers’ job performance in public secondary schools.

6.      find out components of teachers’ job performance in public secondary schools.


1.4       RESEARCH QUESTIONS

The following research questions were answered for the study.

1.      To what extent does prompt payment of salary determine teachers’ job performance in public secondary school?

2.      To what extent does payment of leave allowance determine teachers' job performance in public secondary school?

3.      To what extent does the provision of school climate determine teachers’ job performance in public secondary school?

4.      To what extent does regular teachers training programme determine teachers’ job performance in public secondary school?

5.      To what extent does provision of fringe benefits determine teachers’ job performance in public secondary schools?

6.      What are the components of teachers’ job performance in public secondary schools.


1.5       HYPOTHESES

The following hypotheses were postulated and tested for the study at 0.05 level of significance.

H01: Prompt payment of salary significantly determines teachers’ job

performance in public secondary school.

H02: Payment of leave allowance significantly determines teachers' job performance in public secondary school.

H03: Provision of school climate significantly determines teachers’ job performance in public secondary school.

H04: Regular teacher training programme does not significantly determines teachers’ job performance in public secondary school.

H05: Provision of fringe benefits as a condition of service does not significantly determines teachers’ job performance in public secondary schools?

H06:           There is no significant difference between the mean rating of  teachers and principals on the components of teachers’ job performance in public secondary schools.


1.6       SIGNIFICANCE OF THE STUDY

The findings of the study will be useful to government, policy makers, curriculum planners, teachers, researchers as well as students.

The findings of this study will enable the government understand the major determinants of teachers job performance and may have the opportunity to make some reviews where necessary.

 

Policy makers through this study also will see to the formulations of all educational policies and programmes that will boost compliance to teachers’ conditions of service for enhanced performance.

 

The study may also be significant to the curriculum planners by helping them to make proper adjustment in the motivation of curriculum implementers (Teachers) giving them a proper place while planning.

 

If the findings on conditions of services for enhancing teachers performance are disseminated and implemented by federal and state government, teachers’ morale will be boosted as they will put in their very best in their teaching career which will enhance their job performance, in this way students will do better.

 

For researchers it will provide them with adequate and useful literatures for future reference as well as build further researches on condition of services and teachers job performance.

The study will equally assist students who are the direct beneficiaries of educational policies and programmes to acquire the best from their teachers in order to perform better in all public examinations.

That is to say with the knowledge of conditions of service compliance by government may be able to promote teachers job performance. Finally, future researchers will find the results of the study useful as it will provide data that will serve as reference point for those who wish to conduct research in the same or related area of study.

Theoretically, the findings may add to the body of knowledge in line with the theories of some psychologists like Victor Vroom’s and Fredrick Herzberg who are of the view that meaningful teaching and learning occurs when there is an interaction between the students and a Motivated teacher. These theories explain how intrinsic rewards can make a teacher resourceful to present only trends, events and resources that will trigger positive learning outcomes in students. That is to say,  that with the knowledge of extent  of government compliance  with the conditions of service and teachers job performance in South East Nigeria, an individual may be able to process the information in a well organized environment so as to relate it to other sectors.


1.7       SCOPE OF THE STUDY

The content scope of this study is on determining the extent government compliance with the conditions of service determines teachers job performance in South East, Nigeria. Conditions of service compliance by government was studied as the independent variable which specifically covered payments of salary and leave allowance; provision of adequate school climate, teachers training programmes, and fringe benefits. Teachers’ job performance a dependent variable covered these sub-variables which includes lesson note preparation and presentation, class room management and students’ evaluation.

Geographically, the study is also delimited to the 87,570 teachers and principals in public secondary schools in South East, Nigeria.  South East is among the six geo-political zones of Nigeria and it comprises of five states namely: Abia, Anambra, Ebonyi, Enugu and Imo.

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